Working Nights

Insomniacs with Nighttime Awakenings Have a Huge Impact on Health Care Costs and Workforce Management

Did you know that 30-40% of adults report some symptoms of insomnia within any given year?  But that’s nothing…..according to the National Sleep Foundation, over 60% of people who work shifts report that they suffer from insomnia.  And, 30% of shift workers claim that they’re excessively tired all the time.  People who work shifts are twice as likely to fall asleep at the wheel as those working during the day-time.  Read this article…

The Connection Between Safety and Teamwork – It’s all about Communication and Taking Workers’ Individual Differences into Account!

Starting as young children, we’re taught about the importance of teamwork.  For example, we might have learned to work together to bring the groceries in from the car – maybe one person brought the bags into the house, another took them into the kitchen, another unpacked them, and someone else put the food away in the cabinets and fridge.  It felt fun working together at something; the experience was certainly more enjoyable than anyone doing the whole job on their own.  And, we could see that this four person exercise accomplished the task in a quarter of the time it would take one person to do the whole thing (if you were lucky enough to have four people to pitch in and help!).

Ralph Waldo Emerson said, “No member of a crew is praised for the rugged individuality of his rowing.”  

As adults we’re told that teamwork is critical to achieving success in our jobs too.  But, is this really the case?

Read this article…

Yale Murder Highlights Workplace Violence Risks

According to The Occupational Safety and Health Administration (OSHA), two million Americans are subject to workplace violence each year. Defined as a threat of violence or an actual violent action taken against workers, some recent cases have heightened concerns about workplace violence. The Bureau of Labor Statistics (BLS) data indicates that fatal occupational injuries due to assaults and violent acts were actually down 8% between 2007 and 2008 (864 in 2007 to 794 in 2008). But, during the same period, office suicides reached an all time high since the data has been captured by the BLS (251 in 2008 compared to 196 in 2007) – a 28% increase.

In January 2009, a survey of risk security practitioners by Security Director News found that despite all the recent focus on terrorism, 49% reported that workplace violence topped their security concerns.

Which workplaces are the most violent and how can we make all of our workplaces more safe?
Read this article…

Working Nights Launches 2010 Calendar Season and Announces New Calendar for Health Care Workers

FOR IMMEDIATE RELEASE

Circadian Age, Inc. Announces Launch of New 2010 Working Nights Calendar for Health Care Workers

Boston, MA – (September 9, 2009) – Circadian Age, Inc., – ‘Working Nights’ - specializing in helping managers and employees of organizations with round the clock operations adjust to their unique lifestyles, announces its new 2010 calendar for health care workers. The calendar helps workers in hospitals, assisted living facilities, ambulance units, nursing care facilities, and health clinics face the work/life challenges they encounter as a result of their unusual, and often variable, work schedules.

“Medical workers experience tremendous stress on the job which can lead to fatigue and sleep impairment,” reports Betsy Connolly, Working Nights’ President. “Our calendar provides workers with meaningful tips about health and safety and an opportunity to better manage their lives when working shifts.”

The topics highlighted in the calendar all focus on related health and safety education and prevention for medical workers. February’s topic is Reducing Ergonomic Risks. According to a recent report by the Bureau of Labor Statistics, 2.5% of nursing aides, orderlies, and attendants experienced Musculoskeletal Disorders (MSDs) – injuries or illnesses that affect the connective tissues of the body such as muscles, nerves, joints, tendons, cartilage, or spinal discs. This rate is more than seven times the average national rate of MSDs for all occupations. According to the report, almost 30 percent of all days away from work were related to MSDs. Preventing MSDs requires work scheduling that reduces the time of exposure to demanding work conditions and promotes healthful work–rest patterns.

With the increased use of on-line shift scheduling by health care employees, workers need to make sure that the shift schedules they sign up for maximize sleep opportunities to prevent fatigue related errors, provide adequate recovery periods to limit personal injury risk, and provide time for social activities with friends and family members. Other calendar topics include, Men and Women and Sleep, Managing Hazardous and Toxic Substances, Lowering Stress and Anxiety, New Tips about Caffeine, Restless Leg Syndrome and Vitamin Tips. The calendar incorporates color-coded stickers to help workers and their families manage their day-to-day lives.

For the full release please see Working Nights Calendar for Health Care Workers

Mental Health Conditions are on the Increase…and Shift Working Companies Should Take Notice

According to a report in the August 2009 issue of Archives of General Psychiatry, one of the JAMA/Archives journals, treatment for mental health conditions is becoming more common in the US. The article has several explanations for why this may be, including patient and medical providers having a broader understanding of the need for mental health treatment, recent significant outreach by nonprofit groups promoting mental health care, and the growing public acceptance of mental health treatments. A related outcome – antidepressants are now the most commonly prescribed class of medications in the US. Read this article…

Americans Spend Huge Amounts on Alternative Health Care

Americans spent $33.9 billion out of their own pockets on complementary and alternative health care products and services (complementary alternative medicine – CAM) during a 12 month period leading up to 2007, according to a government survey. CAM includes products and services like herbal supplements, meditation, chiropractic, and acupuncture. The majority of the spending went to the purchase of non-vitamin, non-mineral, natural products ($14.8 billion) such as fish oil, glucosamine and Echinacea. The US National Institutes of Health lists three conditions for which fish oil and other omega-3 sources are the most highly recommended: hypertriglyceridemia, secondary cardiovascular disease prevention (associated with sleep disordered breathing – something shift workers may be more susceptible to) and high blood pressure (people working shift work and rotating shifts need to pay attention to heart health to avoid cardiovascular disease). NIH also lists 27 other conditions for which there is less evidence that fish oil can help, but some evidence nevertheless. It also lists possible safety issues resulting from overdose.

U.S. adults also spent approximately $11.9 billion on an estimated 354.2 million visits to CAM practitioners such as acupuncturists, chiropractors, massage therapists, etc. Shift workers are at increased risk for musculoskeletal disorders which are often treated by CAM practitioners.

To look at the relevancy of these statistics, the $14.8 billion spent on nonvitamin, nonmineral, natural products is equivalent to approximately one-third of total out-of-pocket spending on prescription drugs, and the $11.9 billion spent on CAM practitioner visits is equivalent to approximately one-quarter of total out-of-pocket spending on physician visits.

Clearly these cost are above and beyond health care spending reported by insurance companies and businesses. Everywhere you look, the costs are adding up…..and at an economic time that we can’t afford them. Prevention is critical and individuals, businesses, insurance companies, medical providers and state and federal government agencies need work together on this. Easier said than done, obviously. But, if collectively we can succeed, we’ll all be better off.

CIGNA Health Care Converts Call Center Operations to 24/7

To more effectively service customers, CIGNA claims to be the first and only health care company to offer live customer service 24/7. Earlier this year they opened their service centers on weekends and holidays. Servicing more than 45 million people world wide, CIGNA recognized that people need to be able to get their health care questions answered whenever then can, not only when the help desk is open. But now they’ve moved fully into the shift working world. See their press release below.

CIGNA Health Care Converts to 24/7 Call Center Operation

The Expensive Recession: Managing Costs During Difficult Financial Times

Money’s low, stocks are down, workers and employers on all sides of the board are struggling to make ends meet. In this recession people are counting on their jobs more than ever, yet many companies view layoffs as the quickest way to get out of the red. But by focusing on root causes of money loss, management can make long-term changes to boost the profit of operations. Shift worker absenteeism bleeds company money, and frequent worker turnover requires more basic worker training and more money hunting for replacements. Increased preventative health care and management training would cut down on illness and injury, saving money on health costs and reducing absenteeism, as well as helping workers feel more connected with the company to slow worker turnover. This article focuses on the personal pain of layoffs and alternative ways to cut costs while saving jobs. Read this article…