CIGNA Health Care Converts Call Center Operations to 24/7
To more effectively service customers, CIGNA claims to be the first and only health care company to offer live customer service 24/7. Earlier this year they opened their service centers on weekends and holidays. Servicing more than 45 million people world wide, CIGNA recognized that people need to be able to get their health care questions answered whenever then can, not only when the help desk is open. But now they’ve moved fully into the shift working world. See their press release below.
CIGNA Health Care Converts to 24/7 Call Center Operation
Tags: 24/7, Health Care
Posted in All Posts and Emergency Services and Health and Health Care 2 years, 6 months ago at 8:37 am. Add a comment
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